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1. What is an R.O.?
2. What is a NI Number?
3. How much does it cost to do a search?
4. What do you mean by the word controller?
5. Where does the information held on the database come from?
6. What does a controller do?
7. Can a person be an R.O. if that person is not held on the database?
8. Who can search a N.I. number?
9. How many searches can I do in a day?
10. Do I need permission to do a search on a N.I. number?
11. Where do I find their N.I. number?
12. Why does this site use the N.I. number?

1. What is a R.O.?
R.O. is used as an abbreviation for rental offender on this site.

2. What is a N.I. Number?
An N.I. Number is an abbreviation for National Insurance Number.

3. How much does it cost to do a search?
The charge is £3 per search either by web or sms text message.

4. What do you mean by the word controller?
A controller is a person that supplies the correct information, as in a Landlord/Investor.

5. Where does the information held on the database come from?
The information is supplied by the controller.

6. What does a controller do?
The controller adds the correct information to the database.

7. Can a person be an R.O. if that person is not held on the database?
Yes, the person could be an R.O. but may yet to have been added to the database by one of our Landlords.

8. Who can search an N.I. number?
Anyone that lets accommodation, from a student letting a room out to fellow students, to Landlords/Investors that let out flats, houses and commercial premises.

9. How many searches can I do in a day?
You can do as many searches as you like online. But with SMS you are restricted to 30 searches per mobile.

10. Do I need permission to do a search on a N.I. number?
You need verbal agreement from your future tenant to say you can use the information they have supplied to you.

11. Where do I find a potential tenant's N.I. number?
You can find this on a wage slip or benefits books, or ask to see their N.I. Number card.

12. Why does this site use the N.I. number?
It's the only number that follows a person their whole life.